PRIVACY POLICY
Last Updated: June 2026
At Celeste Taylor Holistics, your privacy is important to me.
This policy explains what information I collect, why I collect it, how it is stored and your rights regarding your personal information.
WHO I AM
Celeste Taylor Holistics
Website: www.celestetaylor.org
Email: celestetaylorholistics@gmail.com
WHAT INFORMATION I COLLECT
I may collect:
• Your name
• Email address
• Telephone number
• Information you provide through website enquiries
• Consultation forms
• Health and wellbeing information relevant to your treatment
• Treatment notes
• Payment records
WHY I COLLECT THIS INFORMATION
Your information is collected to:
• Respond to enquiries
• Arrange appointments
• Provide holistic therapy services
• Maintain safe and appropriate client records
• Meet legal, insurance and professional requirements
• Process payments and maintain financial records
HOW YOUR INFORMATION IS STORED
I take appropriate steps to keep your information secure.
Information may be stored electronically on password-protected devices and, where necessary, in paper records kept securely.
Your information will never be sold or shared for marketing purposes.
HOW LONG INFORMATION IS KEPT
Client treatment records are generally retained for seven years following the last appointment.
Records relating to children and young people may be retained for longer where required.
Information that is no longer required is securely deleted or destroyed.
SHARING INFORMATION
Information will only be shared where:
• You have given permission
• It is necessary to protect your safety or the safety of others
• There is a legal obligation to do so
YOUR RIGHTS
You have the right to:
• Request a copy of the information I hold about you
• Request correction of inaccurate information
• Request deletion of information where appropriate
• Object to certain uses of your information
• Make a complaint regarding how your information has been handled
To exercise any of these rights, please contact:
celestetaylorholistics@gmail.com
DATA PROTECTION COMPLAINTS
If you have concerns about how your personal information has been handled, please contact me in the first instance so that I can try to resolve the matter promptly.
If you remain dissatisfied, you have the right to contact the Information Commissioner's Office (ICO).
CHANGES TO THIS POLICY
This policy may be updated from time to time. The latest version will always be available on this website.
